Refund Policy

This policy explains how refunds work for MyCareerBot digital products and services. MyCareerBot provides educational software — not guaranteed admission, rank, or placement outcomes.

1. Apple App Store purchases

Purchases made through Apple In-App Purchase are billed by Apple. To request a refund, use Apple’s report-a-problem flow or contact Apple Support. We cannot issue refunds directly for Apple-billed transactions.

2. Razorpay purchases (Android and web checkout)

Digital unlocks on Android (and certain other flows) may be completed via Razorpay. If you were charged incorrectly, did not receive the unlock after successful payment, or experienced a duplicate charge:

• Email support@mycareerbot.in within 7 days of payment.
• Include: registered email, payment date, Razorpay payment ID (if available), and a brief description.
• We will verify entitlement logs and respond within 5–7 business days.

Approved refunds for Razorpay payments are processed back to the original payment method where Razorpay supports reversal; otherwise we may grant equivalent in-app entitlement credit.

3. Non-refundable situations

• Change of mind after successful delivery of a digital unlock that is active on your account.
• Failure to meet admission, rank, or employment outcomes — products are educational tools only.
• Account deletion after purchase (entitlements are tied to the account; see Account deletion).

4. Subscriptions and trials

Where annual or monthly passes are offered, renewal and cancellation follow the store or checkout surface used at purchase. Trial eligibility is one-time per account where applicable.

5. Institutional (B2B) licenses

College batch or seat licenses are governed by separate agreements with the institution. Student-facing refunds do not apply to institutional invoices.

6. Contact

support@mycareerbot.in — subject line “Refund request”.